Information Provided Under Japan's Act on Specified Commercial Transactions

Sales Price

Taxes are not included in our item prices.
The shipping cost is confirmed on the order form.

Timing and Method of Payment of Price

Payment method : Credit card ( VISA, Master, American Express ) / PayPal

Returns Policy

◆◆RETURN/EXCHANGE POLICY◆◆
All items on this shop site are non-refundable.
We do not accept any returns or exchanges; we accept only exchange if the item you purchased is defective.
Our Exchange Policy is valid for 10 days.
We cannot accept any exchanges if you contact us later than 10 days of the delivery date.
If you have received a defective item, please contact us at "msp@123sound.jp" including the details and picture of proof for the defective item.
If the exchange is accepted, we will send the return address via email.
Please kindly be advised that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, it may take some time for the exchanged item to arrive.
■Return/Exchanges
We do not accept any returns or exchanges unless the item you purchased is defective.
If you have received a defective item, please contact us at [ msp@123sound.jp ] including the details and picture to proof the defective item.
If the return is accepted, we will send the address to send back via email.

Please remind that shipping charges including import taxes must be paid by you.
We will not refund any shipping charges or import taxes.
Depending on where you live, the item may take for your exchanged product to reach may vary.

Delivery Period for Services or Goods

We will ship your order within 7 business days after confirming your payment.

Others

・Although the products shipped to the countries/regions outside Japan shall not be supported by our warranty system, these are shipped after passing the operation confirmation test.

・Our products might be refused to be carried by airmail, as the terms of transport by airplanes have become stricter. We deal with our products via EMS. However, if packages are refused to be carried by airmail, we will contact you. Please make sure that your order will be canceled or reshipped by sea mail in this case.

Name and Contact Information of Company

Name:123sound.jp (ワンツースリーサウンド)  業務責任者:横井範子

Address:一宮市千秋町穂積塚本字宮東48番地2, 愛知県 4910803

Tel:0586-58-8540

Closed on Saturdays / Sundays / National Holidays

[ NOTICE ]
We have stopped the shipping of our products overseas because international delivery company we use has temporarily suspended its service to many counties and areas due to the novel corona virus pandemic.
However, you can order our products on our domestic online shop site by using a shopping agent service, Worldshopping.
Please visit the following URL site to purchase our products via the agent service until the delivery service is resumed.
We are truly sorry for the inconvenience and thank you for your understanding.
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Our domestic online shop: https://www.123music.jp/
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Written on 6/August/2020